POLICY

Privacy Policy: 

We are committed to protecting the privacy of visitors and customers that use our sites, and take your privacy very seriously. Laya's team members appreciate and respect the importance of privacy on the Internet. We recognize the need to treat any customer data in an appropriate and lawful manner, and only collect and process the data on the basis of contract, and legitimate interests.We collect data about you for the purpose of fulfilling our duties of any contract made by us when receiving an order placed by you, the customer. We may also, with your consent, collect your data for the purpose of providing you with marketing, promotional, or competition information. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you. These may include, but are not limited to:

Payment gateways

Delivery fulfilment companies

Technology hosts, such as servers and email distributors

Business partners

Any information disclosed to us that is shared with any of our third-parties affiliations, or business partners will be limited to only the data needed to carry out instructions to complete your orders, or delivery of your goods.

Returns and Exchanges:

At Laya all sales are FINAL we have a no exchange/refund policy UNLESS the piece is damaged in any form. If the piece is damaged the customer has 24 hours to let us know and we will be more than happy to exchange the damaged piece with a new one!

NO ALTERATIONS 

Delivery/Shipping policy:

Local orders take 1- 4 business days and shipping costs 2-3KD depending on the area you live in.

International deliveries ship in 2-5 business days and shipping costs 15KD.

DISCLAIMER: delays are bound to happen due to circumstances that aren’t in our hands but will NEVER exceed 2 weeks.